Managed Services

Managed Services

Designing and Implementing great solutions is only the first step in an ongoing lifecycle of constant innovation. Managing these solutions and ensuring they remain secure 24×7 is critical to business success.

Centred on deep expertise and the know-how to balance good controls and discipline with ongoing innovation, SXiQ provides 24×7 support and security across application and cloud platforms via our dedicated team of support engineers. We provide flexible support models, covering:

  • Level 2 & 3 operational support
  • Level 4 escalation team for critical issues, when internal operational teams cannot address a deep technical fault
  • Integration with our Security Operations Centre (SOC) for 24 x 7 security threat detection and protective response