Designing and Implementing great solutions is only the first step in an ongoing lifecycle of constant innovation. Managing these solutions and ensuring they remain secure 24×7 is critical to business success.
Centred on deep expertise and the know-how to balance good controls and discipline with ongoing innovation, SXiQ provides 24×7 support and security across application and cloud platforms via our dedicated team of support engineers. We provide flexible support models, covering:
- Level 2 & 3 operational support
- Level 4 escalation team for critical issues, when internal operational teams cannot address a deep technical fault
- Integration with our Security Operations Centre (SOC) for 24 x 7 security threat detection and protective response
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