Intelligent Workplace
The modern workplace is evolving at lightning speed, with distributed teams, brand-new business models, flexible working arrangements and complex identity and security issues. We take an employee centric view in understanding existing processes and simplifying them into amazing digital employee experiences. We use the power of social interaction for company-wide support, sharing and collective brainstorming. Whether you’re designing and deploying new solutions or integrating and migrating existing ones to the cloud, our team brings a wealth of knowledge from a diverse and broad range of industries, leveraging design thinking and Human-Centered Design to ensure your solution is the right one.
Our approach involves:
- Persona and Design Thinking driven workspaces to provide employees with the most relevant information needed to perform their job function;
- Virtual Assistants to drive productivity and simplify common business processes, to ensure compliance, whilst enabling teams to focus on the customer and not internal processes;
- Artificial Intelligence and Machine Learning functions to tailor relevant business information to your employees based on usage patterns.
Intelligent Collaboration
Our Intelligent Workplace starts with a Microsoft Office365 environment but goes beyond the traditional lift and shift of your traditional collaboration suites, to deliver real transformational change for your business.
Our approach involves:
- A lifecycle approach to efficiently provision collaboration services to your employees and external partners from cradle to grave to provide a consistent user experience and maintain optimal software licensing subscription levels
- Ensuring Governance and Security best practice in Microsoft Office 365 and Teams
- Business Data Management strategies to help organisations maintain relevant business information that can be distributed across hundreds of collaborative workspaces
- Organisation Change programs to communicate and empower employees to adopt new and more efficient ways of working
- Licensing optimisation to align business requirements and employee job functions to optimal licensing strategies
Intelligent Portals
Developing an intelligent workplace that meets your needs today while remaining relevant as business needs change can be time consuming and expensive. Employees need information that is relevant to them and their job function, helping them achieve higher performance. This is where SXiQ comes in, leveraging leading industry technology platforms to build incredible digital employee experiences by enabling a “Single Pane of Glass” (dashboard) that is personalised for the individual, department or team. This reduces the need to jump between systems to complete actions and can be used from any device, anywhere. We call it the Intelligent Hub.
Our approach involves:
- Design-Thinking workshops to enable business to rapidly image what an Intelligent Hub could mean for them;
- PoC and MVP development to validate and showcase alternative collaboration strategies, using Intranets, Bots, Process Workflows, Teams, ML and AI.
- Development of short, medium- and longer-term strategies and roadmaps to modernise employee collaboration
- Persona Driven workspaces to provide employees with the most relevant information needed to perform their job function;
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