SXiQ has created a new key executive role to help drive cloud and collaboration solutions and appointed a 20-year IT veteran to take up the position.
Cameron Smith has been named the company’s general manager for digital transformation, and will be responsible for growing new solutions and hiring talent to build out the practice.
A key focus of the new division will be SXiQ’s latest offering, Intelligent Workplace, an employee-experience centred solution that centralises software applications and collates insights for individuals.
The offering is powered by the core lineup of Microsoft’s latest technology, including Azure services, and AI, bots, data and analytics.
“We believe the next frontier for disruption and competitive advantage is the employee experience,” Smith said.
“Our aim is to provide a single, beautifully presented, intuitive to use, intelligent hub for all employee interactions, helping improve employee productivity and create smarter, more insightful employee and team experiences, by taking customer experience thinking and leveraging the latest in collaboration, UX, artificial intelligence, employee automation and seamless integration.”
Smith will report to SXiQ managing director John Hanna, who said the project would benefit from the new GM’s extensive background in IT.
“We are taking our collective learnings from cloud, cloud services, customer experience solutions and design thinking and applying them to the employee experience,” Hanna said.
“Leveraging Cameron’s extensive background in CX technology and digital transformation, and combining with our approach in multi-cloud and cybersecurity – we are creating something unique and innovative for our customers.”
Prior to joining SXiQ, Smith was chief executive of CoTe Software and Solutions, a Melbourne-based firm focused on helping its customers improve digital customer engagement.
Smith’s career spans some 20 years in IT leadership and administration. He was CIO for not-for-profit organisation Vision Australia prior to joining CoTe, and has also served as National IT Manager for Computershare in addition to key IT roles in Metricon Homes, IAG, and CGU Insurance.